Managed Service Programs

Find a better way to get the job done.

Different languages. Different labor laws. Different internal systems. Managing a global workforce is complex. You need to be certain that you're maximizing savings without sacrificing program quality or efficiencies. Managed Service Programs delivered through Manpower Business Solutions can increase your success with global workforce management.

Gain Powerful Advantages:

• Comprehensive management of your contingent workforce
• Measurable cost savings of 5%-20% on average
• Improved workforce quality
• Enhanced analytics to drive efficiencies and improvement
• Mitigation of employment-related risks

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Understanding the MSP Workplace
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Improve workforce quality and realize an average of cost savings of 5-20% through our MSP programs. Here's how we help companies like yours achieve just that in more than 50 countries around the world.

Global Reach
We offer flexible solutions to drive savings and efficiencies for clients in every corner of the world. With in-country expertise on program management and a clear understanding of global labor markets, Manpower Business Solutions links you directly to the local marketplace and global visibility to your contingent workers in any location.

Governance
Our programs are designed to measure success in your terms. You participate as part of a joint governance council, actively participating in the direction of your contingent labor program's ongoing performance. Programs of all sizes receive touchpoints at every level of their business - local, regional, and enterprise level.

Commitment to Impartial Programs
As a stand-alone service line, Manpower Business Solutions is driven and measured by one thing only - your program objectives. Your program is managed by a dedicated team with responsibility to our solutions unit, not influenced by our commercial and professional staffing units. Where our parent company does fill orders within a program, Manpower branches are measured and audited with the same rigor as other participating suppliers.

Technology
We've developed partnerships with industry-leading VMS technology providers to ensure the best fit of functionality for your program's goals. You'll receive the best of both worlds - an MSP provider with years of program expertise, supported by a forward-thinking software developer.

Continuous Improvement
Performance reporting is just the beginning of the story of an effective contingent labor program. The data from past performance is applied to the continuous improvement of our programs, driving ongoing process efficiencies and innovation.

Risk Mitigation
Manpower Business Solutions' MSP mitigates a number of employment-related risks - co-employment, employee misclassification, exempt/non-exempt status, tenure limits, compliance to governmental requirements. Our MSP program teams monitor the status of these items and inform you when you may be exposing yourself to risk.

Managed Service Program Components

• Model - A flexible model that is scalable with your enterprise as your workforce needs change.
• Governance - Get better buy-in from your hiring managers and greater pricing control. Our approach to program governance ensures that your vision of the program is realized and evolves over time.
• Program Management - Standardize and streamline your contingent workforce usage through our common operating process. Using a fixed/flexible framework, we balance our best practices built on years of experience with a process that reflects your business practices and key objectives.
• Supplier Portfolio Management - Tap into a best-in-class supplier management program and ensure that you have access to a larger pool of talent without sacrificing quality. Manpower Business Solutions incorporates more than 95% of suppliers into our MSP programs, and offer a robust Diversity Supplier Mentorship Program.
• Analytics - Don't be satisfied with a set of static reports. Understand the "why" as well as the "what happened" of your program with our analytics. Using market and industry data, you can benchmark your past performance and predict future workforce trends.
• Continuous Improvement - We fix it even when it's not broken. Our continuous improvement initiatives identify areas of improvement even when the program is meeting your objectives. You can focus on your core business while our MSP teams focus on your program to drive ongoing improvement.

Manpower Business Solutions has designed and implemented some of the most sophisticated workforce management solutions in the world. Let's get to work on your solution today.

Featured Success Story

Global Pharmacutical Company
For more than six years, Manpower Business Solution has provided a Managed Service Program (MSP) to a global pharmaceutical firm. As the client's program provider and advisor, we have delivered an average cost savings of 12% in each year of the program.

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